Welcome! You are accessing Stickovate Smart Labels, operated under Ryan Winkel Ventures. By using this website, placing an order, or interacting with our labeling services, you confirm agreement to the following Terms of Service. Please read carefully.
1
Overview
Stickovate Smart Labels are custom, water-resistant identifiers for personal property with a primary function to assist in lost-item return.
Labels may include user-submitted custom messages and unique QR codes. Labels are for identification purposes only.
2
Use of Services
By engaging with our services, you confirm:
- User age is 18+ or has parental/guardian authorization
- Parents/guardians must supervise minor usage, including any information displayed through QR Return Scan
- Submitted information (contact details, custom messages, etc.) must be accurate and truthful
Important: Any contact information entered will be public when the QR is scanned. Purchase equals consent for this contact information to be shared solely for recovery purposes.
Please note: Ryan Winkel Ventures is not responsible for spam, harassment, or misuse of user-provided details.
3
Content Restrictions & Prohibited Use
The following content is strictly prohibited in highlight messages, reward sections and all submissions:
- Profanity, offensive language, or inappropriate content
- Illegal, defamatory, threatening, or harassing content
- Trademark or copyright infringement in submitted text
- Content promoting illegal activities
- Discriminatory, hateful, or abusive language
- Automated or bot usage of our services
Violation Policy: We reserve the right to disable smart tags if the owner posts any prohibited content without refund.
4
Orders and Fulfillment
- Labels are custom and ship in approximately 2–3 business days
- All sales are final
- Refunds only apply to defects or errors made by our team
- Not responsible for mistakes in user-submitted text, phone, or email
- Not responsible for shipping delays after carrier acceptance
- We are not liable for delays due to circumstances beyond our control including natural disasters, supply chain disruptions, or material shortages
5
Intellectual Property
All Stickovate content and product designs are property of Ryan Winkel Ventures.
No copying, reproduction, or resale without written permission.
6
Privacy Policy & Data Retention
Data collected = minimum required to:
- Process and ship orders
- Enable QR Return Scan recovery function
- Send electronic communications (order confirmations, shipping notifications, scan alerts)
We do not sell or share data except as required to perform these operations. We retain customer data and maintain QR functionality for a reasonable period but do not guarantee indefinite service availability.
Electronic Communications: By using our service, you consent to receive electronic communications including order confirmations, shipping notifications, and service updates.
7
Limitation of Liability & Warranty Disclaimer
Services are provided "AS IS" without warranties of any kind. Ryan Winkel Ventures is not liable for:
- Misuse of labels or QR system
- Loss, injury, or damage linked to product use
- Unwanted contacts or harassment from displayed information
- Errors in submitted information
- QR code issues including failure, expiration, or technical changes
- Third-party service performance (payment processors, shipping carriers, etc.)
Service Availability: QR and recovery service availability is not guaranteed indefinitely. Maximum liability = purchase price of order.
8
Account Termination & Payment Disputes
We reserve the right to suspend or terminate accounts for:
- Terms of Service violations
- Fraudulent activity or chargebacks
- Misuse of services
- Prohibited content submissions
Payment Disputes: Customers agree to contact us directly before initiating chargebacks or payment disputes. Frivolous chargebacks may result in account termination and collection efforts.
9
Modifications and Service Availability
- We may modify, suspend, or terminate any service at any time with reasonable notice
- We may revise Terms of Service at any time. Updated terms will post here
- Use after update = acceptance
- We may modify features, pricing, or discontinue services at any time
10
Scan Notifications and Location Data
When a QR is scanned, system behavior:
- One (1) notification email sent per user per day
- Notification contains approximate city of scan (IP-based)
- IP data is approximate; not GPS; may show nearby towns
- Recovery is not guaranteed. Dependent on finder action
- No personal information of scanner is collected
By using our service, you accept these technical limitations.
11
Premium Membership
Premium includes: periodic free label refills, additional contact methods, button customization, highlight message, reward section, branding removal, priority support.
- Cancel anytime. Downgrade happens immediately if you qualify for a refund.
- No refunds for premium service unless its been less than (10) days since renewal and you havent requested any label refills during that time. The refund is only for the last payment if we provide you one.
- Resubscribe anytime under current pricing (this may have changed since you subscribed.)
12
Governing Law & Dispute Resolution
- Terms are governed by Indiana law
- All disputes must be resolved individually through Indiana courts (state or federal)
- No class action lawsuits permitted
- You agree to this jurisdiction
Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
13
Indemnification
User agrees to indemnify and hold harmless Ryan Winkel Ventures, affiliates, and staff against claims, damages, costs, or attorney fees resulting from misuse or violation of these Terms.