Hey There, Future Label Legend!
You're about to dive into Stickovate Smart Labels (brought to you by Ryan Winkel Ventures). By using our service, you're agreeing to these terms. We made them readable!

The 30-Second Version

What It Is QR labels that help lost items come home
Big Risk Your contact info is PUBLIC
No Guarantees We provide tools, not magic
Liability Cap Max = what you paid us

0 Key Definitions

Let's define some important terms:

  • "Service" or "Stickovate" - The entire platform, including website, QR recovery system, and notifications
  • "Labels" or "Smart Labels" - The physical QR code stickers you purchase
  • "You" or "User" - Anyone who purchases, activates, or uses Stickovate
  • "Account" - Your registered profile where you manage labels and contact info
  • "Premium" - Our one-time upgrade tier with enhanced customization features
  • "Contact Information" - Phone, email, or other details displayed when someone scans your QR code
  • "We," "Us," or "Our" - Ryan Winkel Ventures and Stickovate

1 What's the Deal Here? 🏷️

Stickovate Smart Labels are water-resistant (not waterproof - they're not submarines 🚢) QR code stickers that help lost items find their way home.

🚨 CRITICAL - READ THIS FIRST: Your contact info becomes PUBLIC when scanned. Anyone can see it. This means potential spam, unwanted contact, harassment, scams, or misuse. We can't control who scans your code or what they do with your info. By using Stickovate, you accept ALL risks of making your contact public. We're not liable for any third-party misuse, unwanted contact, or consequences.

You are voluntarily choosing to make this information public for item recovery.

Geographic Availability:

  • We only sell and ship to US addresses
  • Account activation requires a valid US phone number
  • Your labels can be scanned anywhere worldwide
  • You must be a US resident to use the service

2 Age Requirements 🎂

Before we get started:

  • You're 18+ OR you have parent/guardian supervision
  • Parents/guardians: monitor what contact info gets displayed
  • Contact info must be real and accurate
  • You represent that all information provided is accurate, current, and complete
🧒 Kids & Privacy: Our service is NOT for children under 13. We don't knowingly collect info from kids under 13. If you're a parent and discover your child gave us their info, contact [email protected] immediately and we'll delete it.
👨‍👩‍👧 Parents/Guardians: If you permit a minor (under 18) to use this service, you are fully responsible for supervising contact information, monitoring account activity, ensuring compliance with these terms, and any consequences from the minor's use or third-party misuse of their publicly displayed information.

Remember: your contact info is public (see critical warning above).

3 Don't Be That Person 🚫

The following will get your labels disabled:

  • Profanity in messages or reward sections
  • Illegal activity (we're not your accomplices)
  • Threats, harassment, or bullying
  • Bot behavior or automated scanning
  • Repeatedly scanning your own tags to trigger notifications
  • Abusing or manipulating the notification system
  • Using the service for non-recovery purposes
⚠️ Break These Rules: Your smart labels become expensive regular stickers. No refunds, no exceptions. We reserve the right to terminate accounts at our sole discretion.

4 Orders & Shipping 📦

  • We print labels fresh to order and ship in 1–3 business days
  • All sales are final (no take-backsies)
  • Refunds only if WE mess up (defects, wrong orders)
  • If YOU mess up your info, no worries! Update it anytime after activation
  • Once USPS takes your package, shipping delays are between you and your mail carrier
  • Acts of God, supply chain chaos, or zombie apocalypses are not our fault

4.5 Smart Label Warranty 🛡️

🎯 Simple Version: QR codes work indefinitely (as long as we exist). The physical sticker has a 24-month warranty against defects.

What's Covered (Physical Defects): Normal wear, adhesive failure, lamination defects, QR degradation, weather exposure, manufacturing defects

What's Not Covered: Intentional damage, extreme abuse, harsh chemicals, improper application, lost/stolen items, service discontinuation

How Claims Work: Email us with photos → we verify → you get one replacement 24-pack per order

📍 Important: Warranty runs from original purchase date. Replacements don't extend it. Only for Stickovate.com purchases (not Etsy or third-party stores). We may decline fraudulent claims.

5 Intellectual Property 🎨

6 Privacy & Data 🔒

What we collect: Order info, contact details for QR recovery, email for notifications, phone numbers for SMS

🛡️ The Good News: We don't sell your data. We're not a social media platform. We just want to help you get your stuff back!

How Long We Keep It: Because tags are designed to work indefinitely, we retain your contact data indefinitely. Your tags won't work without it! Once a year, we'll verify you're still using the service via email.

🗑️ Want to Delete Your Data? Email [email protected] and we'll delete your account and deactivate your tags. Fair warning - once deleted, your QR codes stop working permanently.

Third-Party Services: We use Textbelt (SMS) and MailerSend (email) to send notifications.

Third-party data details
By using Stickovate, you acknowledge and consent to notification data being processed through Textbelt and MailerSend. We don't control their data practices. They have their own terms of service and privacy policies which apply when you use notification features.

Your Privacy Rights:

  • Right to know what data we collect
  • Right to request data deletion (deactivates your tags)
  • Right to opt-out of SMS notifications (reply "STOP")
  • Right to update contact information anytime
  • California residents have additional rights under CCPA - contact [email protected]
Data Breach & Legal Disclosure Policies
Data Breach Notification: In the unlikely event of a breach compromising your personal information, we'll notify affected users within 72 hours via email. We maintain reasonable safeguards to protect your information.

Legal Disclosure: We may disclose your information in response to valid legal process (court orders, subpoenas, search warrants) or when we believe disclosure is necessary to protect our rights, your safety, investigate fraud, or respond to government requests.

7 Limitations of Liability ⚖️

What We're NOT Liable For:

Ryan Winkel Ventures is not liable for: misuse of labels, harassment or unwanted contact from finders, typos in your info, technical difficulties, third-party service outages, theft or loss of items, personal injury, property damage, lost profits/data/opportunities, indirect or consequential damages, harassment/spam/scams/unwanted contact or any misuse of your publicly displayed contact information by third parties, or finders demanding rewards, refusing to return items, or any disputes between you and a finder.
🎯 Maximum Liability: In no event shall Ryan Winkel Ventures' total liability exceed the amount you paid for your original order. That's the cap - period. Some jurisdictions don't allow these limitations, so they may not fully apply to you.
🌪️ Force Majeure: We're not liable for delays or failures caused by events beyond our control: natural disasters, pandemics, internet outages, third-party disruptions, postal issues, government actions, or zombie apocalypses.

8 Account Termination 🔨

We may suspend accounts for:

  • Breaking these rules
  • Fraudulent activity or chargeback abuse
  • Posting prohibited content
  • Abusing the notification system
💳 Payment Drama: Got an issue? Talk to us first before filing chargebacks. Frivolous disputes = account termination. We're reasonable - give us a chance to make things right!

9 Changes to Service 🔄

  • We might modify, pause, or end services (with reasonable notice)
  • These terms might get updated (we'll post changes and update the date)
  • Continued use after updates = you accept the changes
  • Prices, features, and our general existence might change over time

10 Scan Notifications 📍

📧 Email Notification Modes (Pick One)

  • 🍕 Standard: Max 1 email per 24 hours
  • ⚡ Enhanced: 1st scan instant, 2nd after 2 hours, 3rd after 4 hours
  • 🚀 Instant: Every scan immediately

Global limits: 10 emails/day, 100/month across your entire account

📱 SMS Notifications (Available to All Users)

$3.75 for 100 SMS credits - Works for both Premium and Standard users!

Limits: Max 3 SMS/day (one every 4 hours). Reply "STOP" to opt out anytime.

What You'll Know: Approximate city (IP-based, not GPS), timestamp. We don't collect personal info about the scanner.

⚠️ Fair Use: These notifications are for legitimate lost item recovery. Repeatedly scanning your own tags to trigger notifications is abuse and will get your notifications disabled. We monitor for unusual patterns to keep the system running smoothly. Don't make us be the bad guys! 🙏

11 Premium Membership ⭐

Premium perks: Extra contact methods, custom button color, highlight messages, reward sections, no branding, priority support.

💎 The Deal: One-time payment of $10. All sales are final - no refunds.

Payment Details:

  • One-time $10 payment for lifetime premium access
  • No recurring charges or subscriptions
  • All premium features activated immediately upon payment
  • Premium status remains active as long as your account is active
💳 No Refunds: All premium purchases are final. Make sure you're ready to upgrade before purchasing! Premium features are activated instantly and cannot be reversed.

12 Legal Jurisdiction & Arbitration ⚖️

⚖️ Binding Arbitration Agreement

📢 IMPORTANT: This section contains a binding arbitration agreement and class action waiver. It affects your legal rights, including your right to file a lawsuit in court. Please read carefully.
💡 Why Arbitration? It's typically faster and less expensive than court. It's designed to be fair for both parties. If concerned, you have 30 days to opt out.

13 Indemnification 🛡️

You agree to defend, indemnify, and hold harmless Ryan Winkel Ventures from legal trouble, claims, damages, or expenses (including attorney fees) arising from:

  • Your use or misuse of Stickovate
  • Violation of these Terms
  • Violation of third-party rights
  • Your contact information being publicly displayed
  • Content you submit or display
  • Disputes between you and a finder or third party
  • Any misuse of your publicly displayed contact information
🤝 Translation: We're in this together, but if you break stuff or your public info causes drama, that's on you!

14 Final Legal Stuff & Your Agreement ✍️

Your Explicit Consent

Business Contact: Ryan Winkel Ventures | cs@hiyabud.com | stickovate.com